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Alice makes a common mistake of broadly discussing everything she did in her role versus focusing on the one obstacle, which led to this assignment becoming so difficult.
Since Alice’s answer above is broad, Kevin probes to isolate the source of the difficulty and determine the specific sequence of steps Alice took to overcome the challenge.
Thus far, Alice has demonstrated she is logical. She has, however, failed to indicate she can apply business judgment to generate insights. Kevin continues to look for this skill.
Alice must first describe the problem to Kevin, and thereafter explain how she analyzed the problems drivers and developed an efficient and cost-effective solution.