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Three crucial concepts are explained: Burden of proof principle, applying the answer-first rule in real engagements and how to place the needs of a client first.
Henri is taught how to strategically write emails, use voicemails, manage updates and manage meetings with a partner such that he improves his standing on the team.
A guide is presented to ensure the best engagement recommendations are developed expeditiously, as well as how to ask for help correctly and validate work.
Critical path thinking is taught to help Henri further understand how he should prioritize his work load and know when to move on to the next piece of analysis.