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Tools and frameworks to set clear expectations are discussed along with the real meaning of performance feedback given to new consultants throughout the engagement.
Henri is taught how to independently move from the problem statement all the way to his analyses work plan and 3rd order insights demonstrated via his storyboard.
We dig deeper into storyboards, teaching Henri how to build them step-by-step and edit them to deliver a message that makes the client to act on a recommendation.
Henri is taught the rules and techniques to convert new, or even hostile, clients into allies who will trust and support him over the duration of the engagement.